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Sales questions

Questions about pricing, plans, or CleverlyBox for your team.

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Customer support

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Support That’s Fast

Response time by tier

We reply to every message. Here’s how fast you can expect to hear back based on your plan.

Tier First response Resolution priority Channels
Starter Under 1 business day Standard queue Email + docs
Pro ($79) Under 4 business hours Priority queue Email + docs + priority routing
Agency ($149) Under 2 business hours Top priority + escalation path Email + docs + dedicated channel

Response times may vary during high volume periods or weekends and public holidays.

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Quick Answers

Before you email us

Use the sales option in the contact form and include your use case, list size, and current email platform. This helps our team reply faster.

Response time depends on your plan. Starter usually gets a reply within 24 hours, while Business and Enterprise users receive faster priority support.

Phone or video support may be available for Business and Enterprise customers, especially for onboarding, migration, or custom setup.

You can manage billing from your account dashboard. If you need help, choose Billing & Subscriptions in the form.

For press, partnerships, or media requests, send your details through the form and select Partnership or Feature Request.
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