The agreement between you and CleverlyBox. Written to describe the product we actually sell — a subscription — in plain terms.
Effective: 2026-07-15. Last updated: 2026-07-15.
These Terms of Service ("Terms") govern your access to and use of CleverlyBox (the "Service"), provided by Webliska.AI ("CleverlyBox," "we," "us," or "our"). Please read them carefully. By accessing or using the Service, creating an account, subscribing to a paid plan, or holding a licence to the Service, you agree to be bound by these Terms.
By creating an account, subscribing to a plan, purchasing or holding a licence, or otherwise accessing or using the Service, you agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not have such authority, or if you do not agree with these Terms, you may not use the Service.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
To use the Service you must create an account with accurate, complete, and current information. You are responsible for:
We reserve the right to refuse service, suspend accounts, or remove content at our discretion, particularly where these Terms are violated.
Subject to these Terms and your payment of applicable fees, CleverlyBox grants you a non-exclusive, non-transferable, non-sublicensable, worldwide licence to access and use the Service for your internal business purposes for the duration of your paid subscription term (or, for a free plan, for as long as your free account remains active). This is a licence to access and use a hosted service. It is not a sale of software, and it does not transfer ownership of anything.
The Service is offered on several plans, including a free plan and paid subscription plans. The current plan names, prices, billing periods, contact limits, sending limits, team-seat counts, client sub-account counts, and feature entitlements are published on the pricing page and are incorporated into these Terms by reference.
You agree to operate within the limits of the plan you are on, and to upgrade if your usage exceeds them. Where you exceed a plan limit, we may (at our discretion) prompt you to upgrade, restrict the exceeding activity, or queue or pause sending until the limit resets or the plan is upgraded. We may change plan names, prices, limits and feature allocations from time to time. Changes to the price of an existing paid subscription are governed by Section 4.5.
The Agency plan (and any other plan the pricing page identifies as including the agency feature set) permits you to use the Service to run email marketing on behalf of your own clients. Specifically, it provides client sub-accounts (separate, isolated accounts for each client, up to the number included in your plan), switch-into-account access (subject to audit logging), team seats with per-section permissions, and client-facing campaign reports.
The agency feature set does not permit redistribution, sub-licensing, or resale of the underlying CleverlyBox software itself, and does not permit you to represent CleverlyBox as your own product or to claim ownership of the underlying platform. It requires that your clients agree to acceptable use terms substantially equivalent to those in Section 6, and that you remain responsible to us for their compliance.
No white-label rights. For the avoidance of doubt, the Service does not currently offer white-labelling, rebranding, custom-domain branding of the application, or removal of CleverlyBox branding, and no such right is granted by these Terms. Any references to white-label rights in earlier versions of these Terms are withdrawn. Nothing in this Section prevents you from describing the email marketing services you provide to your clients under your own brand; it means only that the CleverlyBox application itself is not supplied unbranded or under your brand.
Plans below the agency feature set do not include client sub-accounts. Use of those plans to send email on behalf of third-party clients is not permitted.
We offer a free plan with limited contacts and sending volume as published on the pricing page. The free plan is provided as-is and may be modified, limited, or discontinued at any time. We may suspend or delete free accounts that are inactive for an extended period, on reasonable notice.
Paid plans are sold as subscriptions. Your subscription term is the billing period you select — monthly or annual — beginning on the date your first payment is taken and renewing on the same date of each subsequent period.
Your subscription renews automatically at the end of each billing period, and your payment method is charged automatically, until you cancel. By subscribing, you authorise us and our payment processor to charge your payment method on each renewal date at the then-current price for your plan.
You may cancel your subscription at any time from within the dashboard or by emailing [email protected]. Cancellation stops future billing. It takes effect at the end of the billing period you have already paid for — you keep access to your paid plan until that period ends, at which point your account moves to the free plan (subject to its limits) or is closed. Cancelling does not, by itself, entitle you to a refund of the current or any prior billing period. Refunds are governed solely by the Refund Policy.
We may change the price of a plan. For an existing paid subscriber, a price increase will not apply to a billing period you have already paid for. We will give you at least 30 days' notice by email before an increased price takes effect on a renewal, and you may cancel before that renewal if you do not accept the new price.
If you upgrade mid-period, the upgrade takes effect immediately and we charge you a pro-rated amount for the remainder of the current period, then the full new price on renewal. If you downgrade, the downgrade takes effect at the start of the next billing period; we do not refund the difference for the current period. You are responsible for bringing your usage within the limits of the lower plan before it takes effect; if you do not, we may restrict activity that exceeds the lower plan's limits.
Annual plans are billed once for twelve months of service at the annual price published on the pricing page (currently equivalent to ten months of the monthly price). Annual plans renew annually. Cancelling an annual plan stops the next annual renewal; it does not refund or pro-rate the remainder of the annual term already paid for, except as provided in the Refund Policy.
If a renewal payment fails, we may retry the charge, and we may suspend access to paid features until payment succeeds. If payment remains unresolved after a reasonable period, we may downgrade the account to the free plan or close it. Your data will be retained and exportable during this period as described in Section 11.
Grandfather clause. Some customers purchased a CleverlyBox lifetime licence (a one-time payment for a Starter, Pro, or Agency tier) under the pricing model in effect before CleverlyBox moved to subscriptions. Those licences are preserved. Nothing in these Terms revokes, reduces, expires, converts, or imposes a recurring fee on a validly purchased lifetime licence.
For a holder of a valid lifetime licence:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:
We reserve the right to investigate suspected violations and to suspend or terminate accounts found in violation. Repeat or severe violations may result in immediate termination without refund. If you use the agency feature set, you are responsible for the compliance of your client sub-accounts with this Section, as if their sending were your own.
Sending is included on every plan, within the sending volumes and rate limits published on the pricing page for your plan.
From the Business plan upward, you may optionally connect your own third-party sending account — for example Amazon SES, SendGrid, Mailgun, SparkPost, Elastic Email, or a generic SMTP relay — and send through it instead of, or in addition to, CleverlyBox's included sending. If you connect your own provider:
Email deliverability is a shared resource. To protect the sending reputation of CleverlyBox, of other customers, and of you, we operate bounce-rate, spam-complaint-rate, and other abuse thresholds, and we may automatically or manually throttle your sending rate, queue your messages, pause a campaign in progress, or suspend sending on your account when those thresholds are exceeded. You acknowledge that automated pausing may occur without prior notice, mid-campaign, and may result in a campaign being only partially delivered; that we will tell you when it happens and why but are not liable for messages that were not sent or for any consequence of a pause applied in good faith; and that the current thresholds are operational settings, not contractual commitments, and may be adjusted.
We do not guarantee deliverability rates, inbox placement, or specific outcomes from your campaigns. These depend on factors outside our control, including your list quality and consent practices, your content, your sender reputation, your sending provider's configuration and standing, and recipient mail-server policies.
You retain all rights, title, and interest in the content you upload, send through, or store on the Service ("Your Content"), including subscriber lists, campaign content, custom fields, and automation definitions.
You grant CleverlyBox a limited, non-exclusive licence to host, store, transmit, and process Your Content solely as necessary to provide the Service to you. We do not access, read, or use Your Content for any other purpose, except to provide and maintain the Service, to investigate suspected violations of these Terms, to comply with legal obligations or valid legal process, or with your explicit consent.
You are the data controller with respect to subscriber personal data you upload to or send through the Service. CleverlyBox acts as a data processor on your behalf. You are responsible for obtaining valid consent from your subscribers, honoring their rights (access, deletion, portability, objection), maintaining records of consent, and responding to subscriber complaints. Where you use the agency feature set, you remain the party responsible to us for data in your client sub-accounts, and you are responsible for having the necessary agreements in place with your clients. The Service provides tools (export, delete, anonymize, suppress) to help you fulfill these responsibilities. Where required by GDPR, a Data Processing Addendum is available on request.
9.1 Fees. Pricing for each plan is published on the pricing page. You agree to pay all applicable fees for the plan you select. Fees are non-refundable except as expressly provided in our Refund Policy.
9.2 Subscription fees. Paid plans are billed in advance for each billing period (monthly or annual) and renew automatically as described in Section 4. You authorise us and our payment processor to charge your payment method on each renewal.
9.3 Legacy lifetime licences. Lifetime licences purchased under the previous model were one-time payments. No recurring billing applies to them, and no future payment is required to maintain access to the licensed tier's features, as set out in Section 5.
9.4 Third-party sending costs. Where you connect your own sending provider under Section 7.2, that provider's charges are billed to you by the provider directly, are your responsibility, and cannot be refunded by CleverlyBox.
9.5 Refunds. Refunds are governed by the Refund Policy, which forms part of these Terms.
9.6 Taxes. All fees are exclusive of applicable taxes, including GST, VAT, sales tax, and other duties. You are responsible for paying all such taxes; if we are required to collect taxes on your behalf, the tax amount will be added to your invoice.
The Service, including all software, design, text, graphics, logos, and other content (excluding Your Content), is owned by or licensed to CleverlyBox / Webliska.AI and protected by copyright, trademark, patent, and other intellectual property laws. These Terms grant you a licence to use the Service; they do not transfer ownership. You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying software except as expressly permitted in these Terms (including the agency feature set described in Section 3.3).
"CleverlyBox," the CleverlyBox logo, and related marks are trademarks of Webliska.AI. You may not use these marks without our prior written permission, except for fair-use referential purposes.
By you. You may cancel your subscription or stop using the Service at any time (Section 4.4). You may delete your account and Your Content from within the dashboard. Cancellation takes effect at the end of the paid period; fees already paid are not refunded except as provided in the Refund Policy.
By us. We may suspend or terminate your account for violation of these Terms (particularly the Acceptable Use policy in Section 6), non-payment of fees, activity that puts the Service, other customers, or third parties at risk (including sustained bounce or complaint rates that endanger sending reputation), or legal or regulatory compliance reasons. Where reasonable and where the violation is not severe, we will provide notice and an opportunity to cure before termination. For severe violations, we may terminate immediately.
Data export. You can export your contacts to CSV from within the dashboard at any time while your account is active — including after you have cancelled and before the paid period ends. On termination or expiry of your paid period, your right to use the Service ceases, but we will retain Your Content for a reasonable period (typically 30 days) so that you can log in and export it, except where retention conflicts with legal or anti-abuse obligations. After that period, the account and Your Content may be deleted in accordance with the Privacy Policy. If you need more time, contact [email protected].
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES IMPLIED BY COURSE OF DEALING OR USAGE OF TRADE.
CleverlyBox does not warrant that the Service will be uninterrupted, error-free, or completely secure, or that any defects will be corrected. We do not guarantee deliverability rates, inbox placement, or specific outcomes from your campaigns; these depend on factors outside our control including your sending provider configuration, your sender reputation, and recipient mail-server policies.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLEVERLYBOX, WEBLISKA.AI, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS, REGARDLESS OF THE FORM OF ACTION, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CLEVERLYBOX IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless CleverlyBox, Webliska.AI, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use or misuse of the Service; your violation of these Terms; your violation of any third-party right, including any intellectual property or privacy right; Your Content; any complaint or legal action arising from your email campaigns or your relationship with your subscribers; and, where you use the agency feature set, the acts and omissions of your client sub-accounts and their end users.
These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration in Bengaluru, Karnataka, India, under the rules of the Indian Arbitration and Conciliation Act, 1996. Either party may seek injunctive relief in a court of competent jurisdiction for matters relating to intellectual property or breach of confidentiality. You agree that any claim must be brought within one year after the cause of action arose; otherwise, the claim is permanently barred.
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. For material changes, we will notify you by email and/or by prominent notice on the Service before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, your sole remedy is to discontinue using the Service and, if you are a paid subscriber, to cancel before your next renewal. Changes to plan names, prices, limits, and feature allocations published on the pricing page are not, by themselves, changes to these Terms, but a price change affecting an existing subscription is subject to the notice requirement in Section 4.5.
For questions about these Terms, contact us at:
CleverlyBox / Webliska.AI
Legal & Compliance
Bengaluru, Karnataka, India
Email: [email protected]
Questions about these Terms? Email [email protected] — a person reads every message.