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AGENCY & TEAMS

Run every client from one login.

Create a sub-account for each client. Step into it with one click — no second password, no second browser profile. Give your team exactly the permissions they need and nothing else. Every state change is written to an audit log.

THE PROBLEM

Most agencies run email out of a password manager.

One account per client, each on its own plan, each with its own bill. Someone leaves and you rotate eleven passwords. A junior needs to schedule one campaign and you hand them the keys to the whole account, because the tool has no idea what "junior" means.

CleverlyBox treats the agency as the unit. Your account is the parent. Clients are sub-accounts underneath it. Your team are sub-users with a permission matrix. One login, one bill, one audit trail.

client accounts
NW
Northwind Retail
active · 84,200 contacts
HB
Harbour Books
switched in · you are here
LD
Ludgate Fitness
suspended · 2 Mar
VT
Vantage Legal
active · 6,110 contacts
▸ viewing as Harbour Booksswitch back

Illustrative. Client names shown are examples.

CLIENT SUB-ACCOUNTS

Create, suspend, resume, delete. And switch into.

The full lifecycle of a client account, from the parent dashboard. No support ticket, no second tool.

01 / CREATE

Spin up a client in a minute

Create a sub-account from the agency dashboard. It comes up empty and isolated — its own lists, its own campaigns, its own automations, its own reports. Nothing leaks between clients.

02 / SWITCH INTO

One click, not a second login

Switching into a client is a session push. You keep your identity underneath; a banner sits at the top of the screen telling you whose account you are inside, with a switch-back button. You are never guessing which tab is which client.

03 / SUSPEND & RESUME

The client who hasn't paid

Suspend a sub-account and it stops. Resume it and it picks up where it left off — the data is still there. Suspension is a switch, not a deletion, so a late invoice never costs a client their list.

04 / AUDIT LOG

Every state change is written down

Created, suspended, resumed, deleted, switched into. Each one lands in the audit log with who did it and when. When a client asks what happened to their account on the 14th, you have an answer instead of a theory.

create suspend resume delete switch into switch back audit log

How many client sub-accounts you can run is governed by your plan. See pricing.

TEAM MEMBERS

Permissions per module, per action.

A parent account creates sub-users. Each sub-user gets a permission matrix — not a vague "role" that turns out to mean admin. You grant access module by module, and within each module, action by action.

ModuleCreateReadUpdateDeleteRunGenerate
Lists··
Campaigns·
Automations·
Templates··
Forms··
Sending domains··
AI copywriting····

An example matrix for a campaign executive: can build and send campaigns, can read the automations but not touch them, cannot go near the sending domains.

what a matrix actually stops
Freelancer deletes a list by accidentno delete
Junior edits the DKIM recordno domains
Contractor exports the whole databaseno read
Designer sends the draft earlyno run
Copywriter drafts subject linesgenerate ✓
SEATS

Twenty seats on the Agency plan.

Not twenty for an extra fee. Twenty included. Account managers, copywriters, designers, the contractor you use three months a year — each gets their own login with their own permissions, and you switch one off the day they leave.

Because roles live at the customer level, a person is a person in your account — not a shared password taped to a monitor.

lists campaigns automations templates forms sending domains AI copywriting
CLIENT REPORTING

Send them a link. Not a screenshot.

Every campaign report can be published to a shareable public URL. No login, no seat, no "can you add me to the account". You paste the link into the monthly email and the client sees their numbers.

01 / NO LOGIN

The client doesn't need an account

A public report URL opens for anyone holding it. That means the finance director who will never log in to an email tool can still see the campaign that went out on Tuesday.

02 / LIVE, NOT PASTED

It updates as the numbers do

The link points at the report, not at a PDF you exported on the 3rd. Opens, clicks and the rest keep moving. You are not rebuilding a deck every month.

03 / ONE LESS SEAT

Reporting without giving access

Read-only sharing means you don't hand out a login just so someone can look. The account stays yours; the numbers go to whoever needs them.

WHY IT ADDS UP

One platform under the whole book of business.

Your clients need lists cleaned, campaigns sent, automations run and copy drafted. In most agencies that is four vendors, four invoices and four sets of credentials — multiplied by every client you have.

Here it is one platform with sub-accounts underneath it. The verification is native. The automation is native. The AI copy is native. You are billed once, and you can see all of it from one dashboard.

Emails delivered on the platform13.5M+
Businesses sending with us2,900+
Contacts under management3.3M
Sending providers supported9
Verification providers built in16
Team seats on the Agency plan20
QUESTIONS

Straight answers.

Does switching into a client account log me out of mine?

No. It's a session push, not a re-login. Your own session is held underneath, a banner tells you which client you are currently inside, and switching back pops you straight out. You never type a second password, and you never lose your place.

Do my clients need their own CleverlyBox login?

Not to see their numbers. A campaign report can be published to a public URL that opens without a login, which covers the most common request — "can you send me the results". If a client does want hands-on access to their own sub-account, that is a separate decision you make per client.

How many client accounts can I create?

Your plan governs the number. The Agency plan is built for running a book of clients; smaller plans allow fewer. The pricing page has the current numbers.

What happens to a client's data if I suspend them?

Nothing. Suspension stops the account — it does not empty it. Lists, campaigns, automations and history all stay put, and resuming brings the account back as it was. Deletion is a separate, deliberate action.

Can a team member be given access to one client only?

Permissions are granted per module and per action — create, read, update, delete, run, generate — across lists, campaigns, automations, templates, forms, sending domains and AI copywriting. Combined with sub-accounts, that lets you keep people out of the parts of the platform they have no business touching.

Is there an audit trail I can show a client?

Client account state changes — created, suspended, resumed, deleted, switched into — are written to the audit log with the actor and the timestamp. It's there for you when a question comes up about who did what.

Stop running clients out of a password manager.

Sub-accounts, seats, permissions and an audit log. One platform, one bill.