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EMAIL TEMPLATES

Build the email once. Use it in every campaign and every automation.

A drag-and-drop builder, a starting gallery, and a paste box for your own HTML. Whatever you make lands in a library that campaigns and automation send nodes both pull from.

THREE WAYS IN

You do not have to work the way the tool prefers.

Some people design. Some people code. Some people just want to type. All three routes end in the same library.

01 / Builder

Drag and drop

The BuilderJS editor. Blocks, columns, images, buttons, spacing. No HTML, no CSS, no email-client quirks to memorise.

02 / Gallery

Start from the gallery

Pick a template that already works and edit it down to yours. Faster than starting from an empty canvas, and usually better.

03 / Code

Paste your own HTML

If a designer already built it, or your brand lives in a hand-written template, paste it straight in. We do not force it back through a block editor.

And if none of that is the point — plain-text is a whole campaign type. No template required.

THE LIBRARY

One template. Two places that use it.

The most expensive thing in email marketing is rebuilding the same layout for the third time because campaigns and automations keep their assets separately.

They do not, here. Anything you save to the template library can be picked at the template step of a campaign, or attached to a send node inside an automation. Same template, same markup, same brand.

Which means your welcome flow and your monthly newsletter can look like they came from the same company — because they came from the same file.

Campaigns → Automation →

Campaign
template step
SHARED
LIBRARY
Automation
send node
↑ both pull from the same saved template ↑
In your templateWhat lands in the inbox
{first_name}
{company}the value you stored
{custom_field}your own field, your own name
{unsubscribe}the link, handled for you

Merge tags resolve against the subscriber's record — including the custom fields you defined yourself, not just a fixed set of ours.

PERSONALISATION

Merge tags that reach your own fields, not just ours.

Personalisation is only useful if it can reach the data you actually keep.

Drop merge tags anywhere in a template — subject, body, plain-text version — and they resolve against the subscriber's record when the email is built. That includes the custom fields you defined: plan name, account manager, renewal date, whatever your business runs on.

Because those same fields drive segmentation and the attribute-update automation trigger, one piece of data does three jobs.

PROOFING

Preview it as a person, not as a placeholder.

A template full of curly braces tells you nothing. It certainly does not tell you what happens to the contact whose company field is empty.

Preview-as-subscriber renders your template against a real contact from your list, with every merge tag and custom field resolved. You read the email as they will receive it. Download the rendered version if you need to show it to someone outside the account.

Then send a test to yourself before anything goes near the list. Test sends are throttled deliberately — it takes one nervous finger to spam your own inbox and dent your sending reputation.

preview as subscriber
Rendered againsta real contact
Merge tagsresolved
Custom fieldsfilled in
Download the renderyes
Send test emailthrottled
AI COPYWRITING

Copy the AI writes does not evaporate. It becomes a template.

Most AI writing tools hand you a block of text and forget it ever existed. Ours saves it.

Generate a subject line and a body in the AI copywriting tool, and the result is saved into the copywriting library as a reusable template — not just pasted into a box and lost when you close the tab.

Which means the good ones accumulate. The version that beat the other four in an A/B test is still there next quarter, ready to be pulled into a campaign or hung off an automation send node.

AI copywriting →

Generate copyAI tool
Saved asa reusable template
Editable in the builderyes
Usable in a campaignyes
Usable in an automationyes
THE WHOLE PICTURE

Everything a template touches.

01 / BUILD

Drag-and-drop editor

BuilderJS. Blocks, columns, images, buttons — with no HTML knowledge required.

02 / START

Template gallery

Ready-made layouts to work from, so a blank canvas is a choice rather than the only option.

03 / CODE

Custom HTML

Paste your own markup. It stays your markup.

04 / REUSE

Shared library

One saved template, available to every campaign and every automation send node in the account.

05 / DATA

Merge tags

Personalisation that resolves against subscriber custom fields, not a fixed set of ours.

06 / CHECK

Preview and test

Render against a real contact, download it, and send a throttled test before anything ships.

Drag-and-drop Gallery Custom HTML Plain-text Merge tags Preview as subscriber
QUESTIONS

Straight answers

Can I use my own HTML, or am I locked into the builder?

Paste your own HTML directly. The drag-and-drop BuilderJS editor and the template gallery are there for people who want them, but nothing forces your hand-written markup back through a block editor. And if you would rather not send HTML at all, plain-text is a full campaign type.

Do templates work in automations, or only in campaigns?

Both. Templates live in one shared library. A campaign picks one at the template step of the wizard; an automation attaches one to a send node. The same saved template serves both, so your welcome flow and your newsletter can genuinely look like the same company sent them.

Can merge tags read my own custom fields?

Yes. Merge tags resolve against the subscriber's record, including the custom fields you defined yourself — plan, renewal date, account manager, whatever you store. The same fields also power segmentation and the attribute-update automation trigger.

How do I know the template renders properly before I send it?

Preview-as-subscriber renders it against a real contact from your list, with merge tags and custom fields resolved, so you see the actual email rather than a page of placeholders. The rendered preview is downloadable. You can also send yourself a test email, which is throttled on purpose to protect your sending reputation.

What happens to copy the AI tool generates?

It is saved into the copywriting library as a reusable template — not just dropped into a text box and lost. From there you can edit it in the builder and use it in a campaign or an automation send node like any other template.

Is there a limit on how many templates I can save?

Template storage is part of the platform, not a separately metered add-on. Check the current plan details on the pricing page — we would rather point you at the real numbers than make a claim here that drifts out of date.

Build it once. Then stop rebuilding it.

One library, shared by every campaign and every automation you run.